Delivery is available 7 days a week (excluding Labour Day and Chinese New Year), and yes we offer same day flower delivery.
Same day deliveries order must be received by 12noon (Malaysian time - GMT+8.00). For order received after 12noon (Malaysian time - GMT+8.00), it will depend on our operational availability. We will try to arrange for same day delivery, otherwise it will be made the next day.
Normal delivery times are 8:30am-5pm (Malaysian time - GMT+8.00) daily for orders going to a office, before 2pm (Malaysian time - GMT+8.00) for orders to a high school and before 8pm (Malaysian time - GMT+8.00) for orders going to a residence, hotel, or hospital.
During major festival seasons such as Valentine's Day and Mother's Day delivery times are 8am-8pm (Malaysian time - GMT+8.00) .
Specific Times : We are unable to guarantee delivery at a specific time, but we will do our best to accommodate your request. You may request a time frame in the comments box when ordering.
Sunday/Public Holidays/Festival Seasons (Eg : Valentine's Day, Mother's Day, Hari Raya, Christmas and Chinese New Year)
Delivery Times : No specific time.
Delivery Outside Klang Valley Order must be placed at least 1 day in advance excluding Sunday and Public Holidays, before the desired delivery time. The floral arrangements may vary as we will assign associate florists in each particular region to fulfill your orders. We reserve the right not to accept your order when we do not find a suitable florist at your selected outstation area. This is caused by the lack of reliability of the florist at certain outstation areas.
Delivery for Festival Seasons(Eg: Valentine's Day, Mother's day, Hari Raya, Christmas and Chinese New Year)
As festival season is our peak time, we will try our best to accommodate your requests. Kindly place your order at least 2 days in advance for delivery to Klang Valley and 4 days in advance for delivery to outside Klang Valley.
Coverage Areas Klang Valley
Kuala Lumpur (Wilayah Persekutuan)
Selangor
Outside Klang Valley
Kedah
Pulau Pinang (Penang)
Perak
Negeri Sembilan
Melaka
Johor
Kelantan
Sabah
Sarawak
Delivery Cost (Exclusive GST)
Please refer to the table below for a list of the delivery costs for each areas.
Delivery cost for outside of Klang Valley within Malaysia RM100.00 (Except for Genting Highland, Seremban & Port Dickson)
Delivery cost for Genting Highland RM100.00, Seremban Rm180 & Port Dickson Rm150.00
NOTE: If you can't find the area you want, kindly call us at 016-326 1794 or email to us at Deflowerbar@gmail.com
Failed Delivery
If an attempted delivery fails (such as the wrong address specified on the order or recipient unavailability), we reserve the right to charge additional delivery cost to re-deliver. There will be no refund if the order is subsequently cancelled.
Re-arrange Delivery
For subsequent attempt or redirection of orders; a surcharge of Rm20 is applicable.
Note:(KL Area RM20) for other area will be surchange follow by the select area amount.
If re-delivery is made on the next working day, we shall, at our discretion replace all perishable items, such as flowers, fruits , cakes and more. These replacements shall be charged as appropriately. Cancellation is not allowed when the delivery has been attempted.
MidNight Delivery
For Midnight Delivery only Avalible in KL Town Area, Pj Area, out of Klang Valley we not avalible to make it midnight time delivery.The charges for midnight fee is RM100 per trip, if nobody received the flower re- delivery next day will be charges RM20 for Office hour zone anytime between(9am - 5.30pm) .
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